Your privacy is important to us. It is WeaveScope’s (“WeaveScope”) policy to respect your privacy regarding any information we may collect from you across our website, weavescope.com, and other sites we own and operate.
When you use and interact with our websites or services, communicate with us, visit our offices, among other activities further described within the full Privacy Statement, we may collect, use, share and process information relating to you. These Privacy Statement Highlights summarize our personally identifiable information processing practices and your related rights.
This policy explains WeaveScope’s rules for data minimization, deletion, and letting users opt in or out.
PII and Data Minimization
Personally identifiable information (“PII”) is data that can be used to identify someone. PII includes basic details like name, location, or phone number, and can also cover browsing or buying habits. PII rules vary by country, but they usually have strict guidelines for collecting, storing, and deleting PII. There are also rules about who can access PII and how long it is kept.
A common theme is collecting the least amount of data you need to do the job. This theme is often called data minimization.
Keep reading to learn how WeaveScope works to follow these PII guidelines.
Data Collection
Log data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
Device data
We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Legal bases for processing
We will process your PII lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.
These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:
it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
we need to process your data to comply with a legal obligation.
Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).
Data Retention
WeaveScope applies guidelines to ensure aging analytics data is deleted on a timely basis, and the way the data is deleted keeps it from being recreated, accessed or read.
We don’t keep PII for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your PII for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.
Time-based Deletion - User analytics data is deleted six months after it is collected.
Related Record Deletion - If a user’s customer record is deleted, that user’s analytics data is deleted six months after the record deletion.
Deletion by WeaveScope User - Users can delete their user’s record in WeaveScope.
Customers cannot delete the End User Identifiable Information (EUII) data saved in temporary data stores. Temporary EUII data is automatically removed from WeaveScope after 30 days plus an offline index retention period.
Deletion by WeaveScope - Authorized WeaveScope personnel can delete user data upon receiving a request from the user or the WeaveScope customer.
Note
Users cannot delete the EUII data saved in temporary data stores. However, this data is automatically removed from after 30 days.
Data Security
Only authorized WeaveScope staff can access user data, and safeguards limit how much and what kind of data they can see. Access to data that is specific to a WeaveScope web store is determined by the web store owner’s administrator and by WeaveScope.
Data Portability
WeaveScope Analytics Data gives users different ways to get structured, machine-readable data they’ve permitted to be uploaded and stored in WeaveScope.
Analytics data is saved as WeaveScope records, and the platform supports several ways to export this data.
Customers can use WeaveScope’s Saved Search and Workbook Analytics features to export analytics data in CSV format.
Data Availability
To ensure availability of user analytics data stored in WeaveScope, information saved to customer or contact records is stored in the WeaveScope database with all other WeaveScope customer data.
Disclosure of PII to third parties
We may disclose PII to:
third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
third parties to collect and process data.
International transfers of PII
The PII we collect is stored and processed in Cyprus, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your PII, you consent to the disclosure to these overseas third parties.
We will ensure that any transfer of PII from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Where we transfer PII from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.
Your rights and controlling your PII
Choice and consent: By providing PII to us, you consent to us collecting, holding, using and disclosing your PII in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your PII. You do not have to provide PII to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.
Information from third parties: If we receive PII about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing PII about somebody else, you represent and warrant that you have such person’s consent to provide the PII to us.
Restrict: You may choose to restrict the collection or use of your PII. If you have previously agreed to us using your PII for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your PII, we will let you know how the restriction affects your use of our website or products and services.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Notification of data breaches: We will comply laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us at [email protected].
Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.
Business transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your PII according to this policy.
Limits of our policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
GDPR
This portion of the WeaveScope Privacy Policy applies only to consumers who reside in one of the Member States of the European Union.
Please see the WeaveScope GDPR Data Processing Addendum.
UKPR
This portion of the WeaveScope Privacy Policy applies only to consumers who reside in the United Kingdom.
Please see the UK GDPR Addendum to the WeaveScope GDPR Data Processing Addendum.
California Privacy
Your California Privacy Rights
Last update: August 1, 2026
This portion of the WeaveScope Privacy Policy applies only to consumers who reside in the State of California.
If you are a California resident, you may ask us to refrain from sharing your PII with certain WeaveScope affiliates and other third parties for their marketing purposes. Please contact us at [email protected].
To opt-out of the disclosure of PII about you for monetary or other valuable consideration or for cross-context behavioral advertising, please contact us at [email protected].
PII We Collect about Users
We describe the PII we have collected about consumers in the twelve (12) months preceding the effective date of the WeaveScope Privacy Policy. The information we may have obtained includes the following:
Identifiers such as name, physical address, email address, username, password and other credentials used to access WeaveScope products and services, social media handles, and, when you visit our websites, use our apps or interact with WeaveScope-related tools, widgets or plug-ins, Internet Protocol address and unique device identifier.
The following PII described in California Civil Code § 1798.80(e): (1) the PII listed in the preceding bullet point as “identifiers,” (2) signature, (3) telephone number, (4) payment information (including payment card details or online payment services number and invoicing address) and financial information (such as bank account numbers), and (5) the other information that identifies, relates to, describes, or is capable of being associated with, a particular individual that we describe in “Data Collection.” In the twelve months prior to this Policy we have only collected email addresses from Users.
Commercial information, including (1) records of services purchased or received from WeaveScope, (2) information provided to us by you, but only to the extent an identifiable person can be linked to such content, (3) information on actions taken on WeaveScope websites or mobile apps, which may include information about WeaveScope services considered, and (4) information about consumer preferences and behavior that we collect on our websites and mobile apps or purchase from third parties in order to target consumers for digital advertisements or to personalize content we deliver on our websites and mobile apps.
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with WeaveScope websites and, if any, mobile apps, and WeaveScope advertisements that might display on WeaveScope websites or mobile apps or on third party sites and apps.
Geolocation data.
Audio information from calls placed with customer service and accounting centers which may be recorded and/or monitored, and electronic information in the form of Internet or other electronic network activity information as described above.
Professional or employment-related information in the form of business contact information such as name, company name, physical address and email address and telephone or fax number.
Inferences drawn from (1) the information we collect when you visit our websites, use our apps (if any), or interact with WeaveScope-related tools, widgets or plug-ins, (2) information we collect, including through third-party suppliers, regarding content and other data posted on the Internet (such as public locations on the Internet), and (3) information about consumer preferences and behavior that we collect on our websites and mobile apps or purchase from third parties in order to create a profile about a consumer reflecting the consumer’s preferences, characteristics, predispositions, behavior, and attitudes.
Sensitive PII such as account login information allowing access to an account, and precise geolocation data, in each case as further described above in the relevant categories.
We may, but do not currently, collect this PII from sources including yourself directly and others (e.g., ecommerce retailers) whom you instruct to interact with us on your behalf and other users, public databases, social networks, and third party partners such as analytics or marketing providers. For more information, please see “Data Collection” in the WeaveScope Privacy Policy.
Disclosures of PII for Monetary or Other Valuable Consideration or for Business Purposes
We have not disclosed email addresses of certain customers of WeaveScope for monetary or other valuable consideration within the twelve (12) months preceding the effective date of the WeaveScope Privacy Notice. As is common practice among businesses that operate Internet Web sites, we may have disclosed certain identifiers, information about the use of our websites and apps (if any), and inferences drawn about you to third parties, but we do not sell your PII to third-parties for monetary consideration. These disclosures may qualify as “sales” of PII for consideration, sharing of PII for cross-context behavioral advertising, or processing of PII for targeted advertising under U.S. state comprehensive data privacy laws.
We may have disclosed PII in all or substantially all of the categories identified herein for various business purposes.
We do not disclose PII of individuals we know to be under the age of 16 to businesses or third parties for monetary or other valuable consideration as a “sale” of PII, or as the “sharing” of PII as defined in the California Consumer Privacy Act.
Use of PII about Consumers
We use the PII we collect about consumers for the business purposes disclosed within the WeaveScope Privacy Policy.
The business purposes for which we may use PII about consumers include:
Helping to ensure security and integrity to the extent the use of a consumer’s PII is reasonably necessary and proportionate for these purposes;
Debugging to identify and repair errors in our systems and on our websites and apps;
Short-term, transient use including non-personalized communications shown as part of a consumer’s current interaction with us;
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Providing services on our behalf or on behalf of another, including maintaining or servicing accounts, providing customer service, fulfilling transactions, verifying identity information, processing payments, and other services. This includes:
Conducting internal research to develop and demonstrate technology; and
Conducting activity to verify, enhance, and maintain the quality or safety of services or devices which we may own, control, or provide.
We may also use the information we collect for our own or our service providers’ other operational purposes, purposes for which we provide you additional notice, purposes disclosed elsewhere in the WeaveScope Privacy Policy, or for purposes compatible with the context in which the PII was collected.
WeaveScope does not use sensitive PII for purposes that would give rise to a right to limit the use or disclosure of sensitive PII for residents of California. We only use sensitive PII as described above to perform services reasonably expected by an average consumer who requests those services; to prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted PII; to resist malicious, deceptive, fraudulent, or illegal actions directed at us and to prosecute those responsible for those actions; for short-term, transient use; to perform services on our behalf; or to conduct activity to verify, enhance, and maintain the quality or safety of services or devices which we may own, control, or provide.
Your Privacy Rights
If you reside in California, you may have one or more of the following rights. We will honor requests received to the extent required by applicable law and within the time provided by law.
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Right to Know. You have the right to request that we disclose to you the categories and specific pieces of PII we have collected about you. Specifically, you have the right to request that we disclose what PII we have collected, used, disclosed, including:
Whether we are processing PII about you;
Specific pieces of information that we have collected about you;
Categories of PII we have collected about you;
Categories of sources from which the PII is collected;
Categories of third parties to whom we disclose PII;
The business or commercial purpose for collecting, selling, or sharing PII;
Categories of PII about you, if any, that we have sold or shared and the categories of third parties to whom we have sold or shared the information, by category or categories of PII for each category of third party to whom we sold or shared the PII; and
Categories of PII about you that we disclosed for a business purpose and the categories of recipients to whom we disclosed the information for a business purpose.
As used above, “sale,” “sold,” “selling,” “shared,” and “sharing” have the meanings provided in the California Consumer Privacy Act.
Right to Correct. You have the right to request that we correct inaccurate PII that we have collected about you.
Right to Delete. You have the right to request that we delete PII that we have collected about you. Please note if you have requested a service that requires the use of your PII, we may not be able to provide that service if you choose to delete your PII.
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Right to Opt Out. You have the right to opt out of the disclosure of PII about you for monetary or other valuable consideration, the sharing of PII about you for cross-context behavioral advertising, and targeted advertising. To opt-out, contact us at [email protected]. If we receive and are able to process a signal from your device indicating your preference to opt out from sales or sharing of PII, as defined by law, then we will apply that preference to PII we collect from that device, provided that we may not be able to associate the signal to the same device if:
you use a different web browser or other tool to interact with us,
you make changes to your browser (e.g., uninstall and reinstall or certain types of upgrades) that impact our ability to associate the device with the signal your device originally sent, or
you clear cookies or browsing data from your browser or device in a way that impacts our ability to associate the device with the signal your device originally sent.
You can learn how to set up and use an opt-out preference signal by visiting the California Attorney General’s “California Consumer Privacy Act (CCPA)” page or the California Privacy Protection Agency’s “Frequently Asked Questions (FAQs)” page.
Please note that a signal sent from one device may not apply to other devices you use or to data that we collect from you through other sources.
We do not process your PII for profiling in furtherance of “decisions that produce legal or similarly significant effects” as such term is defined under applicable law.
Right to Appeal. If we decline to take action on a request that you make in accordance with the foregoing to exercise the foregoing privacy rights, then you may appeal our decision by submitting an appeals request to [email protected].
Verification Process
For requests made in connection with the Right to Know, Right to Correct, and/or Right to Delete, please note:
As required or permitted under applicable law, we may take steps to verify your request before we can provide PII to you, correct or delete PII, or otherwise process your request. To verify your request, we may require you to provide your name, physical address, email address, contact information, and information about your account or previous transactions with us. If we believe we need further information to verify your request as required by law, we may ask you to provide additional information to us.
We will process your request in the manner required by law within 45 days after receipt of a request, unless we notify you that we require additional time to respond, in which case we will respond within such additional period of time required by law. We may deliver the PII to you through your account, if you maintain an account with WeaveScope, or electronically or by mail at your option. If electronically, then we will deliver the information to you or, at your request, to another entity, in a portable and, to the extent technically feasible, in a structured, commonly used, machine-readable format that allows you to transmit the information from one entity to another without hindrance.
Nondiscrimination
We may not discriminate against you because of your exercise of any of the foregoing privacy rights, or any other rights under the California Consumer Privacy Act, including by:
Denying you goods or services;
Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
Providing you a different level or quality of goods or services; or
Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
We may, however, charge different prices or rates, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to WeaveScope by your PII. We may limit our response to your exercise of rights as permitted by law.
Requests to Exercise Your Rights
You may request to exercise the foregoing rights by:
Submitting a request to us at [email protected].
Agent Authorization
You may designate an authorized agent to request any of the above rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. Your agent may contact us at [email protected] to make a request on your behalf. Even if you choose to use an agent, we may, as permitted by law, require:
The authorized agent to provide proof that you provided signed permission to the authorized agent to submit the request
You to verify your identity directly with us; or
You to directly confirm with us that you provided the authorized agent permission to submit the request.
Changes to this policy
At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and PII.
If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your PII, we will ask you to re-consent to the amended privacy policy.
This policy is effective as of August 1, 2026.